Your customers are waiting.
nous answers instantly.
AI agent that knows your documents better than anyone in the company. Deploy in 5 minutes. No training required.
Enterprise plans include a 30-day full refund policy. After 30 days, you can cancel anytime and your access continues until the end of the billing period.
Source: enterprise-terms.pdf, page 12
Sound familiar?
Support doesn't scale.
Until now.
Customers wait 24 hours.
They buy from your competitor.
of customers abandon after slow response
Generic chatbots hallucinate.
Trust is destroyed.
NPS drop from wrong AI answers
New agent = $35K/year.
Still no 24/7 coverage.
cheaper with nous vs. hiring
How it works
From documents to answers
in four steps.
Upload documents
PDF, Word, CSV, Markdown — any text-based file. Drag, drop, done.
nous builds a knowledge base
Automatic indexing with source citations. Your data stays encrypted in the EU.
Add the chat widget
One line of HTML on your website. Live in under 5 minutes.
Agent answers 24/7
Responds in under 3 seconds, in 40+ languages, with human fallback built in.
Features
Everything you need.
Nothing you don't.
Answers with source citations
Every response links to the exact document and page. No AI black box.
40+ languages automatically
One agent for global customers. Detects language and responds natively.
GDPR & data in the EU
End-to-end encryption. Your data is never shared or used for training.
Human fallback built in
When unsure, nous says so and routes to your team. Never hallucinates.
Live knowledge updates
Upload a new document — knowledge base updates instantly. No retraining.
Analytics & insights
See what customers ask, where documents are missing, and conversation trends.
Use Cases
Trusted across industries.
CEO, 50-person SaaS company
Challenge
Scaling from 50 to 200 customers — support team couldn't keep up. Response times hit 48 hours.
Solution
Deployed nous with product docs, API reference, and release notes. 5-minute setup.
of queries handled by nous
average response time
freed for strategic work
Average response time
Answer accuracy
Languages supported
Training cost
Security & Trust
Your data stays yours.
Always.
Data hosted in the EU
All processing and storage within EU data centers. Full GDPR compliance.
End-to-end encryption
Documents encrypted at rest and in transit. AES-256 + TLS 1.3.
No model training
Your documents are NEVER used to train general AI models. Full isolation.
Data Flow
Pricing
Simple, transparent pricing.
30 days free. No credit card required.
Starter
For small teams getting started with AI support.
- 1 knowledge base
- 1,000 messages/month
- 5 document uploads
- Chat widget
- Email support
Business
For growing companies that need scale and insights.
- 5 knowledge bases
- 10,000 messages/month
- Unlimited documents
- Analytics dashboard
- Human fallback routing
- Priority support
Enterprise
For organizations with advanced security and compliance needs.
- Unlimited knowledge bases
- Unlimited messages
- SSO & SAML
- Custom integrations
- SLA guarantee
- Dedicated support
- DPA included
FAQ
Common questions.
nous only answers from your uploaded documents and always cites the source. When it doesn't have enough information, it tells the user and offers to connect them with a human. Typical accuracy across our customers is above 90%.
Most teams are up and running in under 10 minutes. Upload your documents, grab the widget code, paste it into your site. No engineering team required.
nous works as a standalone chat widget on any website. We also support API integration for custom workflows, and can connect to Slack, Intercom, and Zendesk on Business and Enterprise plans.
Yes. You can delete individual documents or your entire knowledge base at any time. Deletion is immediate and permanent — no backups are retained after 30 days.
nous supports 40+ languages out of the box. It automatically detects the customer's language and responds accordingly, even if your documents are in a different language.
No. nous is designed for non-technical teams. Upload documents through the dashboard, customize the widget appearance, and copy one line of HTML to your site.
Try nous in 60 seconds.
Upload your documents. Ask a question. See the answer — with source citation — instantly.