Features
Built for trust.
Designed for scale.
Every feature in nous exists to solve a real problem — wrong answers, slow responses, and opaque AI. Here's what you get.
Source-cited answers
Every response references the exact document, page, and paragraph it came from. Your customers see the proof. Your team trusts the answers.
nous never generates information outside your uploaded documents. When it can't find an answer, it says so.
40+ languages
Automatic language detection and native response. Upload documents in English, get answers in Japanese. One agent serves your entire global customer base.
Supported: English, German, French, Spanish, Portuguese, Chinese, Japanese, Korean, Arabic, and 30+ more.
GDPR & EU data residency
All data processed and stored within EU data centers. End-to-end encryption with AES-256 at rest and TLS 1.3 in transit.
Your documents are never used to train AI models. Full data isolation per tenant. DPA available for Enterprise.
Human fallback
When nous isn't confident in an answer, it transparently tells the customer and offers to connect them with your team.
Configurable confidence thresholds. Route to email, Slack, or your existing helpdesk.
Live knowledge updates
Upload a new document and the knowledge base updates in seconds. No retraining, no waiting, no engineering team needed.
Supports PDF, Word, Markdown, CSV, HTML, JSON, XML. Drag and drop or use the API.
Analytics & insights
See what your customers are asking, which questions have no answer, and where your documentation has gaps.
Conversation history, satisfaction signals, trending topics, and weekly digest emails.
For developers
Simple integration
One line of HTML to add the chat widget. Or use the REST API for custom workflows.
Integrations
Connect to Slack, Intercom, Zendesk, and more. Webhook support for custom automation.
Streaming responses
Real-time Server-Sent Events for instant, token-by-token responses. No waiting for full generation.